FAQs


How Much is Shipping?

Please refer to our Shipping & Returns page.

How long will it take to receive my order?

Please refer to our Shipping & Returns page.

Do you ship internationally?

Yes, we ship TeaBliss products across the globe.

Are you an Australian Company?

Yes! I, Ayesha Hilton, the founder of TeaBliss, am proudly Australian. Where possible, Australian ingredients are used, however, some ingredients are sourced internationally. Teas are blended and packaged in Australia.

Are TeaBliss teas organic?

Where possible we use organic ingredients in our teas. Sometimes, we don’t have access to certain organic ingredients and some suppliers are organic but not certified. If a tea is labeled organic, then all the ingredients in that tea are organic.

Are TeaBliss teas ethically sourced?

Yes! We are committed to ethically sourced ingredients. We believe in treating people, no mater where they live, in an ethical manner.

How can I pay for my TeaBliss order?

You can pay for your TeaBliss order via PayPal (preferred) or Credit Card. We accept all credit card.

Why we prefer PayPal:

  • Free: No cost for an account
  • Fast: Money directly goes into our account and we begin processing your order
  • Easy: Information already provided and automated confirmation email
  • Safe: PayPal encrypts all your personal information even from themselves
  • Only you can access it.

How long will my tea last?

Tea tastes best within the first 6 months, however, if you keep your tea sealed in the packaging provided, or in an airtight container, or even a ziplock bag, your tea will last longer.

Are TeaBliss teas gluten free?

Yes, all our teas are gluten free. For legal reasons, we say that they may be processed in a plant that processes gluten.

Do I need to pay taxes on my order? (Australia)

There are no surprises at the checkout!

We understand how frustrating it is to spend time on a site, adding products to the shopping cart, only to be hit with a massive tax added to your order. Our product price is all you need to know!

How do I unsubscribe to the TeaBliss email list?

We understand that you may not want to receive emails from us. All you have to do is click the unsubscribe link on the bottom our email updates and we will be out of your inbox!

How do I contact you?

You can send us an email, call us, or complete a form to get in touch with us.

Connect with us now!

Love
Ayesha